Payment, delivery and return
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Delivery Methods
- SF Express
- Hong Kong Local Pickup
Payment Methods
- PayMe
- Credit Card or PayPal Wallet
- Bank Transfer
- Cash on Pick Up
Return & Refund Policy
1. Products are non-refundable after sale.
2. Products are exchangeable within 7 days only.
3. Please check your chilled / frozen products carefully. They are non-returnable once sold.
4. No return or exchange for any goods with packaging that have been opened or used.
5. Returns or exchange will only be allowed when there is an intrinsic defect with the product.
6. Shipping charges incurred in returns / exchanges will be borne solely by customers.
7. Customers are strongly advised to check the conditions of the products before they leave our premises. Health Generation cannot be held responsible for any complaints afterwards.
8. For copyright reasons, books, toys etc. are strictly non-refundable.
In case of any disputes, Health Generation reserves the right to make the final decision.
Conditions of use:
。No liability is accepted for third party websites linked to or from or accessible through www.h-g.com.hk nor do we approve or endorse the contents of any such sites.
。The entire contents of www.h-g.com.hk are copyright with all rights reserved and remain our property.
。In the event of a dispute arising from the use or contents of www.h-g.com.hk we Health Generation and you the user, agree to exclusively accept the jurisdiction of the courts of Hong Kong.
。Information supplied in our web pages has been prepared with care and is accurate to the best of our knowledge, this information being honest, decent and legal from the date of creation. You agree that information or material accessed or downloaded through our web pages for personal or private use is done so entirely at your own risk and that you accept responsibility for any damage to hardware or software or data loss even if we are aware of the possibilities of such damage.
。Information supplied on our web pages is for guidance only and does not in any part form a contract and may be subject to change without notice. Reasonable effort is made to ensure we provide accurate and current information on our web pages. We are not liable for any incidental, consequential, cumulative, direct or indirect losses or damages from the use or misuse or inability to use, including omissions and misrepresentations and any errors on our web pages.
。You may download or print selections of this web site if only used for your personal information and not for reproduction. Except where stated the text, graphics and information of the web site are the copyright of Health Generation. Copying and storage of this web site for permanent use or incorporation and reproduction whether for new media or paper use is strictly prohibited.
退貨條款
1. 貨品一經售出，恕不退款。
2. 顧客只可於貨品出售7天內換貨。怒不更換食品、飲品。
3. 恕不更換任何已開封或使用之貨品。
4. 本公司只會於貨品本身有問題的情況下接受換貨。
5. 更換貨物之運費需由顧客承擔。
6. 如屬自行提取貨物，則顧客必須於離開店舖前清楚檢查貨物狀況。離開本店後，本公司不會接受任何投訴。
如有任何爭議，本公司保留最終決定權。
